Privacy & Cookie Policy
Last updated: 18 July 2026
PrimeOps ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, store and protect your information when you visit our website or purchase our products and services. This policy has been prepared with regard to the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation.
1. Information We Collect
We may collect the following information: Name; Email address; Telephone number; Company name; Billing information; Purchase history; Website usage information; IP address; Browser and device information
2. How We Use Your Information
We may use your information to: Process purchases Deliver digital products Respond to enquiries Provide customer support Improve our website and services Send important service updates Send marketing communications where you have consented to receive them Comply with legal obligations
3. Marketing Communications
If you choose to subscribe to our mailing list, we may occasionally send you: Product updates Business resources Articles Special offers Company news You may unsubscribe at any time by using the unsubscribe link included in our emails.
4. Sharing Your Information
PrimeOps does not sell or rent your personal information. We may share information with trusted third-party service providers where necessary to operate our business, including: Payment providers Website hosting providers Email marketing platforms Analytics providers These providers are required to protect your information appropriately.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.
6. Your Rights
Subject to applicable law, you may request to: Access your personal information. Correct inaccurate information. Request deletion of your personal information where appropriate. Withdraw consent for marketing communications. Lodge a complaint regarding the handling of your personal information. Requests may be submitted using the contact details provided below.
7. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us: Remember your preferences. Analyse website traffic. Improve website performance. Understand how visitors use our website. Cookies generally do not identify you personally.
8. Types of Cookies We Use
We may use: Essential Cookies – required for the website to function properly. Performance & Analytics Cookies – help us understand website usage and improve performance. Functional Cookies – remember your preferences and settings. Marketing Cookies – may be used where applicable to measure advertising effectiveness or personalise content. You can disable cookies through your browser settings, although some website features may not function correctly.
9. Third-Party Services
Our website may use third-party services such as payment gateways, analytics providers and embedded content. These services may collect information in accordance with their own privacy policies.
10. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. The latest version will always be available on this website.
11. Contact Us
If you have any questions regarding this Privacy & Cookie Policy or your personal information, please contact us:
PrimeOps
Email: support@primeops.co.za
Website: www.primeops.co.za