Practical Operational Help, When You Need It.
ASK PRIMEOPS
Not every operational question needs a consulting engagement.
Ask PrimeOps gives you access to practical guidance for the problems, decisions and operational challenges that come up while running your business.
Get help with workflows, stock control, suppliers, systems, bottlenecks, procedures and other everyday operational challenges.
What Is Ask PrimeOps?
Bring us the operational problem. We’ll help you work out what to do next.
Tell us what’s happening in your business and give us the relevant context.
We’ll look at the problem through an operational lens and give you clear, practical guidance on how to move forward.
No full consulting engagement. Just focused operational help when you need it.
How it works
1.Buy Credits
Choose the credit pack that suits you.
2.Ask Your Question
Tell us what you need help with and provide the relevant context.
3.Approve The Credits
We tell you exactly how many credits your question will use before we begin.
4.Get Your Answer
Receive clear, practical guidance you can actually use.
What Can You Ask PrimeOps?
You can bring us practical questions about the everyday operational problems that cost your business time, money or control.
Processes and workflow
“Customer orders keep getting delayed.
How can we improve the workflow?”
Systems and software
“We’ve outgrown Excel.
What type of system should we consider next?”
Inventory and stock control
“We frequently run out of important stock but also have too much slow-moving stock.
Where do we begin?”
Suppliers and purchasing
“Our main supplier is repeatedly late.
How should we evaluate and introduce a backup supplier?”
Roles and accountability
“Work keeps falling between team members.
How should responsibilities be divided?”
Standard operating procedures
“I’m hiring my first manager.
Which processes should I document first?”
Capacity and bottlenecks
“Our packing process is delaying every order.
How do we identify what is causing the bottleneck?”
Performance and operational planning
“Which numbers should I track weekly to know whether the business is operating properly?”
You don’t need to know the correct operational terminology or diagnose the problem yourself.
Tell us what is happening, and we’ll help you define the real operational question.
Choose your credits
What can I use my credits for?
A simple guide to what your Ask PrimeOps request may cost.
Type of Request
Typical credits
Quick Question — A focused operational question needing a straightforward recommendation
5 -10 Credits
Review & Recommend — Review of an SOP, process, workflow or other operational document
10 -20 Credits
Deeper Analysis — A more involved operational problem requiring analysis and structured recommendations
20 -30 Credits
Practical Guidance — Help working through a specific operational problem or decision
30 -50+ Credits
You approve the cost first.
Every request is reviewed before work begins. We'll confirm the credit cost, and no credits are deducted until you approve it.
The examples above are a guide only. The final credit cost depends on the scope, complexity and information required to answer your question properly.
What Is Included With Ask PrimeOps?
Every approved request includes:
Review of your question and the information you provide
Practical operational analysis specific to your question
A clear, considered response from PrimeOps
Practical recommendations and next steps where appropriate
Supporting examples, frameworks or guidance where relevant
What’s not included?
Ask PrimeOps is designed for focused, one-question operational guidance. It does not include:
Unlimited follow-up questions or ongoing email exchanges
Implementation or execution of the recommendations
Full consulting projects or ongoing operational management
Extensive document, data or business analysis beyond the approved request
Additional questions that fall outside the original approved scope
Need more help afterwards?
You can simply submit another question using your remaining credits, or we’ll recommend a PrimeOps consulting engagement if your requirement is better suited to more comprehensive support.
Important
You’ll always know the credit cost before we start. We review your request, confirm the number of credits required, and only proceed once you approve it.
PrimeOps Credits have no expiry date and remain available until they are used.